Thursday, April 12, 2012

Rumor: DCUSA Best Buy to close?

Hmm. Looks like there are rumors that the Columbia Heights Best Buy is among 50 stores the company is planning to close. PoP says somebody told him the store was closing, and a person on an internet forum claiming to be a Best Buy employee has released a list, which does include the DCUSA store.

Not the most reliable sources however, and that may be premature: DCist reached out to the company, which says they won't be releasing the list for some time, but that they would sometime in the future. In addition, they plan to convert some stores to smaller versions called "Connected Stores" which focus more on computers and cell phones. The idea is to increase profit margins by focusing on those items with big margins and saving on rent.

I obviously wouldn't be happy if the store closed, but then again, it gets pretty terrible reviews. I've been there a few times to get some small stuff and thought it was ok. What do you think of the store? And there's always the possibility that if it closed, we'd get something awesome in its place, like Trader Joe's. Or, it could be something else, or would sit empty.

UPDATE: A commenter asked about DSW, the shoe store. They are still coming, but are slated to take a different space, the one behind Best Buy on the second floor, which is only accessible from the first floor. As for Trader Joe's or another grocery store, that's always been more of a hope than anything else. The last we heard, they were in touch with "several grocery operators" about the former Store That Shall Not Be Named space.

UPDATE 2: It's not closing. See the new post here.

11 comments:

Anonymous said...

Hasn't there been talk of DSW or TJ's coming to DCUSA for a while? Doesn't this math add up?

Andrew W said...

DSW is coming, but in another space, the one behind Best Buy, which is accessible from another entrance -- here's more. TJ's has always been more of a hope than a rumor.

JM said...

ROLLER RINK

Anonymous said...

That Best Buy is the worst Best Buy I've been to, and that's saying a lot. Terrible service, and even worse management.

It's a waste of that space — a perpetual tire fire would be an improvement.

Andrew W said...

That's a good point -- considering the reviews are so awful, maybe it's not the store, but the management that needs to be changed.

Jai said...

I live across the street from this, and I'm a tech nerd - and I've _still_ never shopped there. There's just no reason. Big ticket items like PCs and tablets are cheaper online, and online stores offer a wider selection. For cheaper, could-use-it-now items, it's usually cheaper to just get it at Target. Best Buy is massively overpriced, poorly organized, and generally serves no purpose. Hopefully something better replaces it.

Anonymous said...

Speaking of a perpetual tire fire, I was there not so long ago to return something (which I considered keeping and never using simply to avoid ever going back into the store) and while standing in the customer service line, a display case behind us began to smoke and you could smell what was clearly an electrical fire inside the display. There were approximately 20 Best Buy associates who stood there, staring and doing nothing. The smoke got thicker and it actually started to become concerning since at any moment you expected this entire display to just go up in flames. Finally, A CUSTOMER, reached into the display and pulled out a piece of it that was on fire and took it away (presumably to the bathroom to put out the fire). This all went on for at least three full minutes and no one who worked there did anything but stare and yell for someone to get a fire extinguisher.

That store is a disaster. I refuse to ever go back there.

Ali said...

I actually just bought a terrific flat screen TV there a couple weeks ago. I had comparison shopped on Amazon, but the problem online is that you can't line up 40 TVs and just let your eyes do the comparison shopping. I ended up paying a comparable price to Amazon and they had a Panasonic rep who had a lot of useful info. It was a useful place as long as you don't need a lot of input from staff.

Plus, having a huge, empty space like that is just not good for the neighborhood. Crossed fingers it doesn't stay that way, but that's optimistic given how much space has been available along Irving for so long. The new homeless shelter won't be a boon, either, I'd imagine.

Julianne said...

That Best Buy had the worst customer service of any store - ever. I don't think they gave their staff ANY cust serv training, yet alone product training. I was trying to buy some cables for our TV and the employee that was supposed to be helping me wouldn't stop bouncing a basketball(!!) or look me in the eye. He was busy playing an imaginary game of hoops. A manager walked by twice and said nor did anything. I've not been back there since. Good riddance! And, ummm... Trader Joe's would be a freaking dream come true!!

Anonymous said...

It's not closing. They released the list yesterday.

http://pr.bby.com/phoenix.zhtml?c=244152&p=irol-newsArticle&ID=1683036&highlight=

Andrew W said...

Yup: http://newcolumbiaheights.blogspot.com/2012/04/confirmed-dcusa-best-buy-not-closing.html